CCTV Operator

• Monitor CCTV cameras and identify security or operational incidents.
• Detect and report critical findings within required response times.
• Monitor CCTV equipment and report camera obstructions, focus issues, or malfunctions.
• Coordinate incidents with Security, IT, and Retail teams for timely resolution.
• Prepare complete and accurate shift reports with supporting evidence.
• Conduct proper turnover of incidents and equipment status at the end of each shift.
• Maintain daily reports on CCTV findings, equipment status, and guard attendance.

Job Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least one year of experience in a Command Center, CCTV monitoring, or a similar role.
• 20/20 vision (with or without corrective lenses).
• Willing to work on shifting schedules, weekends, and holidays as needed.