CCTV Operator

CCTV Operator – Northampton cctv

Enigma Security Solutions are looking for a highly motivated and experienced CCTV Operator to join our CCTV team.

[Please note this for this position you will be police vetted to the highest standard Before applying please ensure you will be able to pass the vetting process.]

SIA CCTV Licence Is Mandatory To Be Accepted For This Role.

Shift Pattern:

Job Summary

To provide a monitoring and control service using CCTV, communication systems and computer based access control systems, within the standards laid down in the Code of Practice and Operational Procedural Manual.

· To monitor CCTV cameras in your local area, assisting the Police and making a REAL difference.

· To keep and maintain suitable and sufficient records of all incidents,

· To maintain the security of the CCTV Control and equipment rooms at all times

· To operate and monitor the control room systems · Liaise with visitors using systems

· To notify the police and other authorised persons/organisations of incidents

· To maintain and store correctly records, relevant to the execution of the system

· records reviewing on behalf of the client or police in accordance with legislation

· Ensure professional quality of service delivery and compliance with legislative requirements.

· Using radio communication equipment to communicate information with retailers, Publicans, and the Police.

• Observe and document incidents involving violence, aggression, criminal activity, accidents, self-harm, medical emergencies and other potentially distressing situations.
• Maintain professionalism and accuracy when reviewing and reporting on sensitive or traumatic incidents.

Person specification: REQUIRED

· SIA CCTV License is essential

· Flexible and adaptable to work shift patterns

· Excellent verbal and written English

· Excellent telephone skills

· IT and Computer Literate

· Able to interact with customers

· customer service and control room experience

· Able to do rotating 12-hour shift pattern, Days, Nights, Weekends, Bank Holidays · Excellent Geographical knowledge of Northampton

• Ability to monitor and assess CCTV footage in a professional and objective manner.
• Comfortable viewing and responding to footage that may contain violent, aggressive, traumatic or otherwise distressing incidents.
• Ability to remain calm and make appropriate decisions during potentially challenging situations.

cctv Operators will be required to undergo a police vetting procedure or other approved security clearance before commencing duties as a CCTV operator. Operators may be required to attend court and give evidence on the basis of their duties as a CCTV operator.

Need to pass police vetting level 2

Pay: £12.71 per hour

Experience:

• CCTV: 1 year (preferred)

Licence/Certification:

• CCTV SIA license (required)

Work authorisation:

• United Kingdom (required)

Location:

• Northampton, Northamptonshire (required)

Work Location: In person