CCTV Operator ( Saudi Only )

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• Monitor CCTV cameras and surveillance systems across all designated hotel areas.

• Maintain continuous observation of guest areas, entrances, exits, back-of-house areas, parking areas, and other sensitive locations.

• Identify and report suspicious, unusual, or unauthorized activities to the Security Supervisor or Security Management.

• Respond promptly to security incidents and emergencies observed through the CCTV system.

• Record and maintain accurate logs of incidents, observations, and security-related activities.

• Review and retrieve CCTV footage when requested for investigations or incident follow-up.

• Ensure that CCTV recordings and related information are handled confidentially and securely.

• Coordinate with the Security, Front Office, Engineering, and other relevant departments when required.

• Monitor access points and restricted areas to ensure compliance with hotel security procedures.

• Immediately report equipment malfunctions, camera failures, or technical issues to the Security Supervisor and Engineering/IT team.

• Assist in investigations by providing relevant CCTV footage and information in accordance with authorized procedures.

• Maintain professional confidentiality regarding guests, colleagues, incidents, and hotel operations.

• Follow all hotel security policies, emergency procedures, and applicable legal and regulatory requirements.

• Perform any other duties related to security and surveillance as assigned by the Security Management.

• High School Diploma or equivalent; additional security-related training is an advantage.

• Previous experience as a CCTV Operator or in a security role, preferably within a hotel or hospitality environment.

• Good knowledge of CCTV surveillance systems and monitoring procedures.

• Basic computer skills and ability to operate security monitoring software.

• Good observation and attention to detail.

• Strong communication and reporting skills.

• Ability to remain calm and focused during emergency situations.

• High level of integrity, confidentiality, and professionalism.

• Ability to work flexible shifts, including nights( men only ) , weekends, and public holidays.

experience is an asset
Fluency in English, additional languages are a plus