CCTV Staff

About the role

The CCTV Operator is responsible for monitoring surveillance cameras and security systems to detect and respond to suspicious, unauthorized, or unsafe activities. The role involves maintaining continuous surveillance, documenting incidents, reporting security concerns, and coordinating with security personnel or management when necessary.

Key responsibilities

• Monitor CCTV cameras and surveillance systems continuously to identify suspicious, unauthorized, or unusual activities.
• Operate and maintain CCTV monitoring equipment and related security systems.
• Observe entrances, exits, restricted areas, parking areas, and other designated locations.
• Immediately report security breaches, accidents, emergencies, or suspicious activities to the appropriate personnel.
• Record and document incidents accurately in daily logs and incident reports.
• Review and retrieve recorded CCTV footage when authorized for investigations or incident verification.
• Maintain confidentiality and ensure that CCTV footage and security information are handled securely.
• Coordinate with security guards, supervisors, management, and emergency personnel when required.
• Conduct routine checks of cameras and report technical problems, damaged equipment, or blind spots.
• Follow company security procedures, emergency protocols, and data privacy requirements.

About you

• High school diploma or equivalent; additional security-related training is an advantage.
• Previous experience as a CCTV Operator, Security Officer, or in a related security role is preferred.
• Basic knowledge of CCTV systems, surveillance equipment, and computer operations.
• Good observation and attention to detail.
• Strong communication and reporting skills.
• Ability to remain alert and focused for extended periods.
• Ability to handle confidential information responsibly.
• Physically and mentally capable of performing monitoring duties in a control-room environment.
• Willingness to work shifting schedules, including nights, weekends, and holidays, when required.