Cctv Technician

Key Responsibilities:

• Provide technical support and maintenance for security and surveillance systems (CCTV, access control, alarms, etc.).
• Diagnose and resolve system/network issues onsite and remotely.
• Coordinate with clients to ensure timely resolution of technical problems.
• Install, configure, and test hardware/software related to security solutions.
• Maintain documentation of issues, resolutions, and service logs.
• Assist in system upgrades, integrations, and preventive maintenance activities.
• Collaborate with vendors and internal teams for escalations and advanced troubleshooting.
• Ensure compliance with company standards, SLAs, and client requirements.

Requirements:

• Diploma/Degree in Electronics, IT, or related field.
• Proven experience in technical support for security systems.
• Knowledge of CCTV, access control, biometrics, fire alarm, and intrusion detection systems.
• Familiarity with networking, IP-based surveillance, and system integration.
• Strong problem-solving and communication skills.
• Ability to work independently and in a team, with willingness for field visits.

Preferred Skills:

• Certifications in security systems or networking (e.g., CCNA, CompTIA, Honeywell, Hikvision, Bosch).
• Experience with VMS (Video Management Systems) and cloud-based security solutions.