Cell Phone Sales Technician

We are the nations largest mobile device repair brand CPR. We are growing fast and need the right people to join our team and grow with us. We believe in: "Happy Employees = Happy Customers", so if you have a passion for people contact us for more info.

We are seeking a REPAIR SALES TECHNICIAN to join our team!
Ideal candidates will exhibit a "positive and outgoing, can do" personality. You will be responsible for handling customers dearly valued personal mobile tech. If you are a natural “tinkerer” and have a gift for trouble shooting and fixing electronics we can train you in this extremely valuable life skill that will be a huge asset for years to come.
Pay depends on skill level and as you reach top tier repair skills you will qualify for our monthly bonus as well as your hourly wage.

Not only will you learn a very valuable skill, you will also attain Apple certifications as well as WISE and Samsung certifications to add to your professional portfolio.

Responsibilities:

Exhibit a "positive and outgoing" personality while assisting guests

Customer facing, one on one, interactions

Trouble shoot and repair mobile devices

Communicate knowledgeably to guest's what options and solutions are available to solve their concerns

Respect customers private information and follow company rules to never snoop through customer’s data.

Comprehend sales goals and metrics

Efficiently handle workflow

Update repair status and notate tickets

Maintain a clean and organized work space

Resolve basic software issues

IT experience is a plus

Able to work weekends

Qualifications:

Works well in a team environment

High school diploma or equivalent preferred but not necessary

Previous experience in wireless is a plus

Previous sales experience in a sales enviorment

Ability to thrive in a fast-paced environment

Excellent written and communication skills

Ability to troubleshoot devices

Ability to lift no more than 50lbs, over their head

Ability to, reasonably, move throughout the our store while assisting guests

Attitude, Attitude, Attitude! We want someone that has a great attitude and can train on everything else! "Attitude determines Altitude!!"

Pay Frequency:

• Bi weekly or Twice monthly

Typical end time:

• 7PM

Typical start time:

• 10AM

Work Remotely

• No

Job Types: Part-time, Full-time

Pay: $10.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance

Schedule:

• Day shift
• Monday to Saturday
• Sunday as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Tips

Experience:

• Problem solving skills: 1 year (Required)
• Electronics repair: 1 year (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Job Type: Part-time

Pay: $10.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• 401k

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Pay: $10.00 - $12.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person