Cell Phone Technician

Overview
Join our dynamic team as a Mobile Phone Technician and become a vital part of delivering exceptional repair and technical support for the latest mobile devices. In this energetic role, you will diagnose, troubleshoot, and repair a wide range of smartphones and tablets, ensuring our customers experience seamless connectivity and optimal device performance. Your expertise will help us maintain high standards of quality and customer satisfaction while staying ahead in the fast-paced world of mobile technology.

Duties

• Perform detailed diagnostics on mobile devices running Android, iOS, macOS, and Windows operating systems to identify hardware and software issues.
• Conduct repairs on smartphones, tablets, and other mobile devices using specialized tools and techniques, including soldering when necessary.
• Replace or repair damaged components such as screens, batteries, charging ports, cameras, and internal hardware modules.
• Conduct software troubleshooting to resolve issues related to operating systems, apps, or firmware updates.
• Use hand tools and electronic testing equipment to perform precise repairs on delicate components while maintaining safety standards.
• Provide technical support and guidance to customers in retail or field service environments regarding device features, software updates, or troubleshooting steps.
• Document repair procedures thoroughly in service logs and update inventory records for parts used.
• Stay current with emerging mobile device technologies and repair techniques through ongoing training and research.
• Assist in maintaining a clean, organized workspace equipped with the necessary tools for efficient repairs.

Skills

• Strong knowledge of Android, iOS (Apple), macOS (Apple computers), and Windows operating systems.
• Experience with computer hardware components relevant to mobile devices such as chips, connectors, and circuit boards.
• Skilled in using hand tools such as screwdrivers, pliers, spudgers, multimeters, and specialized electronic testing equipment.
• Excellent analysis skills to diagnose hardware failures quickly and accurately.
• Familiarity with software troubleshooting processes for operating systems and device firmware.
• Strong technical support skills for assisting customers both in retail settings and on-field service calls.
• Knowledge of mobile device repair best practices combined with attention to detail for quality assurance.
• Ability to work efficiently under pressure while maintaining high standards of safety and precision. Join us as a Mobile Phone Technician where your technical expertise fuels innovation! We’re dedicated to empowering our team with the tools they need to excel—delivering top-tier service that keeps our customers connected with confidence!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Ability to Commute:

• Carrollton, TX 75006 (Preferred)

Ability to Relocate:

• Carrollton, TX 75006: Relocate before starting work (Preferred)

Work Location: In person