Cellar Door Host

At Petaluma, we don’t just pour wine, we craft moments.

As part of Vinarchy, a global wine company redefining what modern wine culture looks like, Petaluma blends heritage, innovation and genuine hospitality to create experiences that stay with people long after they leave the cellar door.

This is your chance to join a team that’s passionate, welcoming and proud of the wines and stories they share. If you love connecting with people, thrive in a fast‑paced environment and want to be part of a brand with real history and heart, you’ll feel right at home here.

The Role

As a Cellar Door Host, you’ll be the face of Petaluma, greeting visitors, guiding tastings, sharing our rich winemaking story and showcasing some of the finest wines in our portfolio.

You’ll support the Cellar Door Manager and wider team to deliver exceptional experiences that turn guests into lifelong fans.

This is a Permanent Part‑Time role working at least 22 hours over 4 days.

What You’ll Do

You’ll bring energy, warmth and professionalism to every interaction, ensuring our cellar door feels inviting, polished and memorable.

A snapshot of your day-to-day:

• Host tastings, tours and premium experiences with confidence and personality
• Promote our Wine Club and welcome new members
• Operate POS systems, balance tills and manage daily opening/closing
• Pick, pack and dispatch wine orders
• Prepare simple food offerings
• Maintain a spotless, well‑stocked cellar door
• Support events that celebrate our historic site and premium wines
• Grow our member base through in‑house promotions and telephone marketing

What You Bring

You’re someone who loves wine, loves people and thrives in a dynamic environment.

You also have:

• Strong wine knowledge and genuine passion for the winemaking process
• Confident storyteller …able to bring wine and history to life!
• Exceptional customer service skills
• Ability to work independently and as part of a diverse team
• Experience in cellar door or hospitality (highly desirable)
• WSET Level 2 and food safety knowledge (bonus)
• RSA and a valid driver’s licence

This role includes regular weekend work and some manual handling.

Why Petaluma?

Working at Petaluma means being part of a team that values creativity, integrity and shared success. You’ll enjoy a supportive environment, beautiful surroundings and the chance to grow your skills in one of Australia’s most respected wine brands.