Center Associate

Job Overview
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Duties

• Delivers outstanding customer service to walk-in customers and on telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Qualifications

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Experience in selling products at POS
• Multi-tasking, fast paced work experience
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Pay: $15.00 per hour

Expected hours: 30.0 – 40.0 per week

Application Question(s):

• What date are you available to start work?
• How many hours a week are you available to work?
• Are you available to work anytime 8am to 6:30pm on weekdays?
• Are you available to work anytime 9am to 3pm on weekends?
• Are you willing and able to lift 40lbs unassisted?
• What is your email address? An application with further questions may be emailed to you.

Ability to Commute:

• Blue Springs, MO 64014 (Required)

Work Location: In person