Center Head

Role & Responsibilities

• Manage day-to-day centre operations and ensure smooth functioning.
• Supervise assistant staff and track daily tasks and work reports.
• Handle student, parent and walk-in enquiries regarding courses and admissions.
• Coordinate the admission process, enrolment forms, fee structures and admission data.
• Conduct data calling for seminars, webinars and promotional activities.
• Manage promotional communication through social media and WhatsApp groups.
• Track and follow up on fee collection targets.
• Coordinate examination schedules, question papers, answer sheets, absent calling and supervisor availability.
• Maintain marks and academic performance records.
• Conduct weekly academic performance analysis and coordinate with faculty.
• Coordinate counselling sessions and ensure effective parent engagement.
• Address student and parent concerns related to academics, timetables and syllabus.
• Coordinate with management and relevant teams for issue resolution.

Preferred Candidate Profile

• Graduate in any discipline; Education/Administration background preferred.
• Experience in centre/branch operations, administration or coordination, preferably in the education/coaching sector.
• Strong organizational and coordination skills.
• Excellent verbal and written communication skills.
• Good experience in student and parent handling.
• Knowledge of admission management and fee collection follow-up.
• Proficient in MS Office, especially MS Excel.
• Comfortable with student management software/apps.
• Ability to manage multiple responsibilities and meet deadlines.
• Strong follow-up, reporting and team coordination skills.