Center Head

Job Title: Chief Admin (Preschool Centre Manager / Head)

Location: Thane

Work Timings: 9:00 AM – 6:00 PM (Monday to Saturday)

Reporting To: Director

Employment Type: Full-time

About the Role

Rainbow International School is looking for an experienced and dependable Chief Admin (Preschool Centre Manager / Head) to lead the day-to-day running of the center. The role covers operations, administration, staff management, parent relations and child safety, so that every child, parent and team member experiences a well-run, safe and welcoming preschool.

Key Responsibility Areas (KRA)

1. Centre Operations: Oversee the smooth day-to-day operations of the preschool, ensuring all systems, processes and activities run efficiently.
2. Administration: Manage administrative functions including attendance, records, documentation, inventory, housekeeping, security and vendor coordination.
3. Team Management: Lead and monitor teaching, non-teaching and support staff; ensure discipline, grooming, punctuality and adherence to organizational policies.
4. Parent Management: Handle parent interactions, concerns and escalations professionally while maintaining a high level of parent satisfaction.
5. Admissions Support: Coordinate with the admissions and academic teams to ensure enquiries, walk-ins, follow-ups and admission processes are handled efficiently.
6. Academic Coordination: Work closely with the Academic Coordinator/Director to ensure academic processes, schedules and approvals are implemented as per organizational standards.
7. Child Safety & Compliance: Ensure strict adherence to child-safety protocols, school policies, emergency procedures, hygiene standards and statutory requirements.
8. Centre Maintenance: Ensure the premises, classrooms, washrooms, play areas and common areas are clean, safe, well-maintained and presentable.
9. Finance & Documentation: Monitor fee-related coordination, petty cash, purchase requirements, bills, records and other center-level administrative documentation.
10. Events & Activities: Coordinate center events, celebrations, parent engagement activities and school functions in collaboration with the academic team.
11. Reporting: Prepare and submit daily, weekly and monthly operational reports covering attendance, staff status, admissions, parent concerns, maintenance and other key center metrics.
12. Problem Solving: Identify operational gaps proactively and resolve issues promptly, escalating matters beyond the role's authority to senior management.
13. Policy Implementation: Ensure all organizational policies, SOPs and management directives are implemented consistently without deviation.
14. Quality Standards: Maintain the organization's standards of professionalism, discipline, customer service and overall preschool experience.

Candidate Profile

• Graduate with relevant experience in preschool/school administration or center management.
• 3+ years of relevant experience preferred.
• Strong leadership, communication and people-management skills.
• Excellent administrative and organizational abilities.
• Good knowledge of MS Office/Google Workspace and basic reporting.
• Ability to handle parents, staff and operational challenges with maturity and professionalism.
• Strong ownership, accountability and problem-solving approach.
• Experience managing a preschool or education center will be an added advantage.