Center Head

JOB DETAILS
Manage, direct and monitor the overall performance of the centre

Effective liaison, support and assistance with the whole of the organisation

Maintain and improve mechanisms for centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

Utilise agreed systems to manage the centre functions, analysis and documenting

Direct the development of plans for the centre to include management to achieve targets

Developing plans for the centre s progress and growth

Support to all other departments with and related issues

Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met

Reporting (content and format as agreed) on a monthly basis as agreed

Developing plans for team activities to include strategy to achieve agreed targets

Assist in the development and preparation of the strategy and general business planning of both the centre and the organisation as a whole.

Delegate authority and responsibility to team with supervision, accountability and review

Set an example for team members of commitment, centre process and activities, work ethics and habits and personal character

Maintain accurate records

Responsibly use resources and control expenses to meet agreed budgetary controls

Adhere to all organisation policies and procedures

Interact and co-operate with all members of the organisation, its suppliers and customers
FUNCTIONAL AREA
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