Center Manager

Job Purpose

To independently manage and grow the IT Skill Development Center, ensuring smooth day-to-day operations, quality training delivery, student enrollment and retention, placement support, staff performance, and achievement of business and training targets.

Key Responsibilities

• Manage the overall operations and administration of the skill development center.
• Achieve student enrollment, revenue, training, and placement targets.
• Develop local outreach strategies for student mobilization and admissions.
• Coordinate with schools, colleges, corporates, NGOs, government departments, and community organizations for training opportunities.
• Supervise trainers, counselors, mobilizers, and support staff.
• Prepare and monitor staff schedules, attendance, performance, and productivity.
• Ensure high-quality delivery of IT and employability skill-development programs.
• Monitor student attendance, assessments, course completion, and certification.
• Maintain training-center records, MIS, documentation, and compliance requirements.
• Organize seminars, workshops, career counseling sessions, job fairs, and student engagement activities.
• Coordinate with placement teams and employers to facilitate student placements and internships.
• Handle student/parent queries, grievances, and escalations professionally.
• Monitor infrastructure, computer labs, internet connectivity, equipment, and learning resources.
• Track center-level KPIs and submit regular reports to management.
• Ensure adherence to organizational SOPs, training standards, and government/project guidelines where applicable.
• Identify opportunities for new courses, partnerships, and expansion of the center.

Key Performance Indicators (KPIs)

• Student enrollment and admissions
• Revenue/target achievement
• Student attendance and retention
• Course completion and certification rate
• Placement/internship percentage
• Trainer productivity and performance
• Student satisfaction
• Industry/institutional partnerships
• Center operational efficiency
• Compliance and reporting accuracy

Required Skills

• Strong center/branch management skills
• Excellent communication and interpersonal skills
• Team leadership and staff management
• Student counseling and mobilization
• Knowledge of IT skill-development programs
• Basic understanding of digital marketing and local outreach
• MIS/reporting and MS Office/Google Workspace proficiency
• Target-oriented and problem-solving approach
• Ability to build relationships with institutions and employers

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person