Center Manager - Hyderabad

• Business Management Target achievement, Centre P&L, improving revenue; lower costs while meeting standards, eliminate wastage ensure better profitability, identify new business areas, strategy formulation, organizing events (Continuing Medical Education (CME)/RTM/Out Reach Camps etc)

• People Matters Interviewing skills, new joiner on boarding, team training, grievance handling, duty roster preparation, conduct team meetings/huddles, engagement initiatives (monthly, special occasions) provide support, take disciplinary action, conflict resolution

• Patient care system Records management, referral system, patient journey, waiting time, patient rights, patient progress/updation mechanisms, grievance handling, patient feedback survey & analysis

• Coordination – Doctors, patients, internal teams, departments, Oasis locations, vendors, referral Doctors

• Quality & process improvement - Patient safety standards, health care, safety standards, quality assurance initiatives, conduct gap/root cause analysis & provide remedial measures, process/SOP documentation, escalation handling mechanism, SOPs/Protocols adherence, stream lining of processes

• General Administration – Infrastructure & facility upkeep, ensure hygiene conditions, housekeeping, security & F&B services, uninterrupted supply of water, electricity, internet services, bio medical & other hospital equipment AMCs/maintenance

• Compliance Management - Renewal of all licenses and insurances, Display of necessary licenses & certificates at the centre/s, implement safety standards and develops procedures to ensure compliance.

• Financial management knowledge & skills - Order equipment and materials, Oversee preparation of patient bills and basic accountings

• Documentation & Updations – Patient records, ATR, patient feedback, ARTis, Darwin

• MIS & reporting – Making presentation

• Other Areas - General liaison and communications with medical staff, non-medical staff, and with Corporate Department Heads, perform other incidental tasks, as needed.

• Any other tasks as assigned

Interested candidates can reach out to :

RAJ KUMAR - HR -

[email protected] / 7207146177 (whatsapp)