CENTRAL OPERATIONS COORDINATOR

Industry: Logistics & Transportation

About the Role

We are seeking a highly organized and proactive Central Operations Coordinator to coordinate and monitor daily operational activities across our logistics operations. The successful candidate will serve as a central point of coordination between operations teams, riders/drivers, customers, and other relevant stakeholders to ensure smooth and efficient service delivery.

Key Responsibilities

• Coordinate and monitor daily logistics operations and service activities.
• Track deliveries, routes, assignments, and operational performance.
• Coordinate with riders/drivers and relevant teams to resolve operational issues promptly.
• Monitor order and delivery status and escalate exceptions or delays.
• Ensure compliance with operational procedures and service standards.
• Prepare daily, weekly, and monthly operational reports.
• Maintain accurate operational records and trackers.
• Support effective communication between central operations and field teams.
• Identify operational gaps and recommend practical solutions.
• Monitor key operational performance indicators and follow up on outstanding issues.

Requirements

• Bachelor's degree or HND in Business Administration, Logistics, Transport Management, or a related field.
• 3–5 years of experience in logistics, operations coordination, dispatch, or a similar role.
• Strong coordination, communication, and problem-solving skills.
• Good knowledge of logistics/dispatch operations.
• Good knowledge of Lagos roads.
• Proficiency in Microsoft Excel and other Microsoft Office tools.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong attention to detail and ability to work with operational data.
• Ability to work under pressure and meet deadlines.

Key Competencies

• Operations Coordination
• Monitoring & Follow-up
• Problem Solving
• Communication
• Data & Reporting
• Time Management
• Team Collaboration
• Attention to Detail

Pay: ₦280,000.00 - ₦300,000.00 per month

Work Location: In person