Central Reservations Sales Support

Totally Tourism Limited

Central Support Sales Support

Established in 1999, Totally Tourism (TTL) delivers amazing experiences by air, land, and sea with privileged access to outstanding locations. Our portfolio of interconnected sightseeing and adventure activities includes some of New Zealand’s original tourism operations, including The Helicopter Line, Mitre Peak Cruises, Milford Sound Scenic Flights, Glacier Helicopters, Harris Mountains Heli-Ski, Challenge Rafting, andAlpine Guides.

Totally Tourism Limited has a rare opportunity to join the Central Support function. This is an integral function of our business that brings connectivity and consistency in the way we do sales across the company.

This is a fixed-term position over our busy summer period, starting asap until end of March 2027 with a minimum 30 hours per week.  There will be a requirement to work weekends and statutory holidays.

We are seeking hardworking, motivated, and proactive individuals with the ability to effectively multitask between the various responsibilities and tasks associated with the central reservations support function.

You will become an expert on all products, promotions, booking systems, and customer service functions across all business units of Totally Tourism.

This role is to assist with the smooth day-to-day running of all functions of Central Reservations, which includes but is not limited to:

• Reservation support
• Coordinating phone calls, direct, overflow, after-hours
• Email support
• Online live chat
• Stakeholder reservations support and liaison
• Administration support

Ensuring that guests experiencing our products are always provided with the highest level of quality service across all touchpoints.

Fluency in Mandarin or additional languages would be advantageous.

Applicants must have the right to work in New Zealand.

For further details or queries, please contact [email protected]

If this sounds like the role for you, please APPLY NOW and include the skills and experience you can bring to the position.