Centralized Production Technician

Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.

Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions

Job Duties

• Responsible for accurate data entry of patient profiles and medications
• Maintaining accurate information for patients and facilities
• Responsible for billing and crediting each facility appropriately and accurately each month
• Assist in new home setup and implementation across the region
• May be required to travel occasionally to a HealthDirect Pharmacy
• Assist in orienting and training new employees
• Work with the billing department to oversee the completion of individuals unbilled reports
• Assign daily unbilled reports
• Maintain and demonstrate top tier data entry production as determined by Manager
• Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned