Centralized Scheduler

Position: Centralized Scheduler - (Hybrid working environment) Location: 1050 Wall Street West Lyndhurst, NJ **Schedule: Full-Time 40 hours weekly

Compensation: $19.50-$22 hourly depending on years of experience** At Kessler , we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Elevate Your Skills:Unmatched CEU program with paid national certifications
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
• Your Health Matters:Comprehensive benefits packages
• Invest in Your Future:Company matching 401(k) retirement plans
• Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• Go Anywhere with Us:1900 centers in 39 states, offering internal movement

Must have the ability to effectively manage high-volume phone and email correspondence in a fast-paced setting. Strong attention to detail, adaptability, and the capacity to quickly master new processes and technologies.

• Possesses excellent communication and organizational skills
• Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
• Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
• Exhibiting excellence in customer service
• Provides excellent customer service through all phone interactions
• Ensuring an overall excellent patient experience
• High School Diploma or equivalent required
• Proficiency in various computer applications/programs required
• Excellent written and verbal communication skills required
• Previous experience within a healthcare customer service setting preferred
• Answering heavy volume phone calls experience preferred