Centre Administration & Operations Executive

About the role

As a Centre Administration & Operations Executive, you will provide professional, proactive and confidential administrative and operational support across the school's three campuses. The role supports the end-to-end enrolment and withdrawal process, parent and visitor experience, centre operations, resources, vendors and school events, while working closely with the Principals, Group Head of School, the Marketing Executive and Finance Manager to ensure the smooth and effective operation of the school. A professional, reassuring and service-oriented approach is essential when communicating with parents, prospective families, staff, vendors and other stakeholders.

Key responsibilities

• Coordinate the enrolment journey from initial enquiry, school tour and follow-up through application, admission and commencement
• Maintain accurate records of enquiries, applications and enrolment conversion
• Manage school tour bookings across all three campuses through Little Lives and Google Calendar
• Coordinate with Principals and educators on orientation sessions, enrolment documentation and start dates
• Maintain accurate admissions data and class lists across Little Lives, CMS and Google Drive
• Maintain accurate enrolment and withdrawal records and provide regular enrolment reports to the Group Head of School
• Act as a professional and welcoming first point of contact for parents, prospective families and visitors
• Manage general enquiries by telephone and email, responding to administrative matters
• Monitor and replenish children's food items, staff pantry items, first aid supplies, toiletries, stationery, office supplies, school resources and other operational requirements within approved budgets
• Liaise with and coordinate external vendors for landscaping, pest control, facilities maintenance and other school services

About you

• Diploma or equivalent qualification in Business Administration, Education, Early Childhood, Operations or a related field
• Minimum 2–3 years' experience in administration, school/centre operations, customer service or a similar coordination role
• Experience in an education or childcare environment will be an advantage
• Experience with Little Lives, CMS or other student/enrolment management systems is preferred
• Experience in vendor coordination, event administration and multi-site operations will be an advantage
• Organised, dependable, people-oriented and detail-oriented

Benefits

• Competitive salary commensurate with experience
• Professional development opportunities
• Collaborative team culture with clear mentorship pathways
• Health and wellness benefits