Centre Administration & Operations Executive

About the role

As a Centre Administration & Operations Executive, you will provide professional, proactive and confidential administrative and operational support across the school's three campuses. The role supports the end-to-end enrolment and withdrawal process, parent and visitor experience, centre operations, resources, vendors and school events, while working closely with the Principals, Group Head of School, the Marketing Executive and Finance Manager to ensure the smooth and effective operation of the school. A professional, reassuring and service-oriented approach is essential when communicating with parents, prospective families, staff, vendors and other stakeholders.

Key responsibilities

Coordinate the enrolment journey from initial enquiry, school tour and follow-up through application, admission and commencement

Maintain accurate records of enquiries, applications and enrolment conversion

Manage school tour bookings across all three campuses through Little Lives and Google Calendar

Coordinate with Principals and educators on orientation sessions, enrolment documentation and start dates

Maintain accurate admissions data and class lists across Little Lives, CMS and Google Drive

Maintain accurate enrolment and withdrawal records and provide regular enrolment reports to the Group Head of School

Act as a professional and welcoming first point of contact for parents, prospective families and visitors

Manage general enquiries by telephone and email, responding to administrative matters

Monitor and replenish children's food items, staff pantry items, first aid supplies, toiletries, stationery, office supplies, school resources and other operational requirements within approved budgets

Liaise with and coordinate external vendors for landscaping, pest control, facilities maintenance and other school services

About you

Diploma or equivalent qualification in Business Administration, Education, Early Childhood, Operations or a related field

Minimum 2–3 years' experience in administration, school/centre operations, customer service or a similar coordination role

Experience in an education or childcare environment will be an advantage

Experience with Little Lives, CMS or other student/enrolment management systems is preferred

Experience in vendor coordination, event administration and multi-site operations will be an advantage

Organised, dependable, people-oriented and detail-oriented

Benefits

Competitive salary commensurate with experience

Professional development opportunities

Collaborative team culture with clear mentorship pathways

Health and wellness benefits