Centre Executive

Position: Senior/ Centre Executive

Responsibilities:

• Conduct administrative and operational tasks of the centre
• Provide quality customer service through understanding of customers' queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/ chase for outstanding payments
• Manage the petty cash float kept in the centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the centre
• Any other ad hoc duties

Experience and qualifications:

• GCE "N"/"O" Level/ NITEC or higher
• Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and Excel
• Willing to work both weekends and three weekdays
• Experienced candidates will be considered for the Senior Centre Executive position

Company benefits:

• Medical and dental benefits
• Incentive program
• Birthday leave