Centre Executive (Customer Service / Admin Support)

Job Highlight

• Up to S$3,000 per month
• Located at Maxwell
• Monday to Friday (9:00 AM – 6:00 PM)
• AWS, VB

Key Responsibilities

• Mediation Coordination: Assist in managing mediation services, ensuring all required documents are received, checked, and prepared before scheduled sessions.
• Administrative & Logistical Support: Coordinate meeting room arrangements, prepare necessary documentation, and ensure smooth administrative operations before and during mediation sessions.
• Client Communication: Liaise with clients via phone and email regarding scheduling, case-related enquiries, and administrative matters. Provide on-site support to mediators and participants during sessions.
• General Office Support: Provide administrative assistance to the Registry team and support other departments, including marketing and training, with operational and ad-hoc tasks when required.

Skills & Experience Required

• Minimum 1 year of relevant experience in customer service, hospitality, administrative support, or related service industries. Candidates without prior experience are welcome to apply.
• Basic proficiency in Microsoft Office applications, particularly Excel, with good organisational and administrative skills.
• Strong interpersonal skills, attention to detail, and a responsible, professional approach to work. Interest in mediation, legal support, or dispute resolution is advantageous.
• Ability to work independently and collaboratively, manage administrative responsibilities, and accommodate occasional extended working hours when mediation sessions run beyond regular office hours.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)