Centre Head / Centre Manager – Lucknow

Centre Head / Centre Manager – Lucknow

CLAT Possible | Lucknow

Experience: 5–10 years | Location: Hazratganj, Lucknow | Function: Centre Operations & Business

Role Overview

We are looking for an experienced and driven Centre Head / Centre Manager to lead the end-to-end operations and growth of our flagship Lucknow centre. The role will own centre revenue, admissions, P&L, student experience, academic coordination, team performance and local brand building.

Key Responsibilities

• Own the centre’s revenue, admissions, collections and P&L and achieve monthly/annual business targets.
• Lead the sales and counselling team and ensure strong enquiry-to-admission conversion.
• Drive school/college outreach, seminars, career counselling sessions, BTL activities and local marketing to build the CLAT Possible brand in Lucknow.
• Ensure excellent student and parent experience, including counselling, mentorship, grievance resolution and retention.
• Coordinate with faculty and the academic team to ensure timely and high-quality delivery of classes, tests, doubt sessions and mentoring.
• Monitor student attendance, academic performance, feedback and engagement.
• Recruit, manage, train and evaluate counsellors, academic/support staff and centre employees.
• Ensure smooth day-to-day centre operations, infrastructure, discipline, MIS and compliance.
• Build strong relationships with schools, colleges, students, parents and other local stakeholders.
• Track centre KPIs and share regular business, sales, academic and operational reviews with the HO.
• Represent CLAT Possible at major education events, seminars and institutional engagements across Lucknow.
• Work closely with the HO teams across Sales, Marketing, Academics, Operations and Finance to execute organisational priorities.

Key KPIs

Admissions & Revenue | P&L | Student Retention & Satisfaction | Academic Delivery | Team Productivity | Local Brand & Outreach | Centre Operations

Candidate Profile

• Graduate/Postgraduate with 5+ years of experience in education, coaching, ed-tech, sales or centre operations.
• Proven experience in leading a centre/team and achieving business targets.
• Strong understanding of admissions, counselling and local-market sales.
• Excellent leadership, communication, presentation and stakeholder-management skills.
• CLAT/Law entrance coaching experience will be an advantage.
• High ownership, entrepreneurial mindset and willingness to work in a target-driven, student-first environment.

Pay: ₹50,000.00 - ₹75,000.00 per month

Application Question(s):

• Minimum 5 years Experience in Ed-Tech/Coaching/Education Industry

Experience:

• Direct sales: 5 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person