Centre Manager / Centre Head

Job Summary:
Centre Head/Manager plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive & close the lead effectively.

Key Responsibilities:
Patient Consultation: Engage in consultative conversations to understand patients'
healthcare requirements, concerns, and preferences.
Appointment Scheduling: Schedule appointments for potential patients, ensuring an
efficient use of clinic resources and provider availability.
Clinic Services: Provide information about the clinic's services, healthcare providers, and
procedures to address patient inquiries.
Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled
appointments and address any questions or concerns.
Performance Targets: Achieve and exceed performance targets related to appointment
booking and patient engagement.
Patient Feedback: Gather feedback and suggestions from potential patients to improve
appointment booking processes and services.
Training and Development: Participate in ongoing training and development to stay updated
on clinic services and communication techniques.
Key Responsibilities:
KEY COMPETENCIES

Sales
Revenue Generation
Training & Development
Team Building
Quality & Service