Centre Manager

Scholars Education Centres provide results that matter to students of all ages through individualized tutoring and mentoring. Scholars of London are seeking a passionate and enthusiastic Centre Manager to join our team. If you’re looking for a challenging and rewarding work environment, we want to hear from you!

As a successful Scholars Centre Manager, your primary responsibility will be managing Scholars' day-to-day operations, including overseeing curriculum and programming, scheduling, teacher training, administering assessments, billing, and conferencing with parents. Candidates must have a strong passion for helping children reach their academic and learning goals.

Qualifications of a successful Scholars Centre Manager include:

• Post-secondary education with an education focus
• Previous experience in the supplemental education field is an asset with a strong focus on customer service
• A professional, enthusiastic, flexible, and energetic demeanour
• Ability to connect with all types of learners, from all ages, and the desire to help all students succeed.
• Excellent verbal communication and interpersonal skills to foster relationships with clients
• Effective problem-solving and communication skills with the ability to multi-task
• Ability to lead a team

Centre Growth Responsibilities

• Handle new inquiries, assessments, enrollments, and conferences with parents
• Meet goals established with the centre directors
• Establish and maintain collaborative relationships with teachers, educational specialists, and other school administrators, parent-teacher organizations, case managers, and community contacts
• Monitor daily business operations

Staff Management Responsibilities

• Facilitate staff meetings and workshops to ensure consistency in teaching practices
• Demonstrate and uphold staff morale and ensure the professional appearance of the Centre
• Contribute to Centre profitability by managing wages through staffing and scheduling.
• Provide oversight to staff-related policies and procedures.
• Interview, hire, and train new staff according to Scholars teaching methodologies
• Conduct staff performance reviews

Customer Service and Curriculum Support Responsibilities

• Communicate accurate and complete information to clients in a considerate, professional, knowledgeable, and accurate manner on an ongoing basis
• Write and recommend goal-based programs, and monitor programs for progress
• Create a positive learning environment in the Centre for staff, students, and clients
• Oversee and schedule student programs
• Anticipate and be responsive to the needs and expectations of clients and respond proactively.
• Communicate accurate and complete information to clients in a professional and knowledgeable manner

Other Details

• This position will be supporting multiple Centres in the London area
• Dress code is business casual
• Compensation will be commensurate with experience with an opportunity for an annual bonus based on performance
• Opportunities for advancement within the company exist as we are North America’s fastest-growing tutoring business and have multiple Centres within the city of London.

Job Type: Full-time, Part-time, Permanent

• Our hours of operation are Monday to Thursday, 12 pm to 8 pm; and Saturday, 9 am to 2 pm.
• May be required to work outside of the hours of operation

Work Location: In person

Education:

• Bachelor's Degree (preferred)

Pay: $22.00-$26.00 per hour

Job Types: Full-time, Part-time

Pay: $22.00-$26.00 per hour

Work Location: In person