Centre Manager

Monthly Salary: UP to $3800 (Negotiable)

Working Address: Lentor / Novena / Bukit Timah / Beauty World

Working hours: 5 days work week, including weekends (9am to 6pm)

Compulsory to work on both weekends. Fixed off days on weekdays.

Benefits:
Annual Leave Entitlement

Medical Leave Entitlement

Medical Insurance

Performance Bonus

Responsibilities and Duties:
Be a key player in the customer acquisition team to onboard new parents

Align with our client’s vision and recommend suitable programs for students

Support customer success initiatives like special programmes or competitions, or community events for customer engagement

Maintain customer relationships and act as parents’ advocate and manage relationships with them

Plan lead generation events with key partners like Parent Sharing Sessions, trial classes and make sure payment for classes are received

Work with the teaching team to assess the students and follow up with parents for conversion

Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

Ensure that all customer information is properly documented and updated in our CRM system

Relationship manager for our client’s community - track the progress of students and maintain relationships with parents

Qualification and Requirements:
Strong communication and problem solving skills

Strong spoken and written English communication skills to liaise with parents and internal teams

Driven, fast learner, proactive and ability to work in a fast-paced environment

Organized, detail-oriented and ability to manage different projects at once

Self-motivated and self-driven

Meticulous and independent, able to set own priorities with time management to complete projects timely

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Nextbeat Singapore Pte.Ltd.

ADDRESS : # 04-08, 6A Shenton Way, Level 04-01 to 09 OUE Downtown Gallery, Singapore 068815

EA License Number: 22C1267

• Our service-

We as an Employment Agency will be offering a solution for recruitment that specializes in the hospitality industry and tech industry, by matching users/applicants and operators by utilizing SNS, AI and chatbots.