Centre supervisor

About the role

The Centre Supervisor has the primary role of managing the day-to-day operation of the Active Ageing Centre which includes the provision of active ageing programmes, information and service linkage, and befriending or buddying for the elderly. He or she is also required to manage the alert alarm system when applicable. The Centre Supervisor is expected to be proficient in dialects so that he or she can interact effectively with the elderly and their caregivers. The incumbent is also expected to supervise Care Befrienders and manage volunteer resources and engagement in the centre.

Key responsibilities

• Plan, coordinate, and organise active ageing programmes
• Manage the day-to-day operations and facility maintenance of the centre
• Provide information and referrals
• Manage the Alert Alarm System (AAS) during centre operating hours (whenever applicable)
• Manage the Befriending and Buddying programmes
• Conduct assessment services (i.e. Community Screener, IRMS) assigned by MOH
• Manage case documentation, home visit logs, and case statistics in timely and effective manner that complies with regulatory reporting standard
• Participate in case reviews, case supervisions, and case conferences
• Participate in the care network and coordination with stakeholders within centre's service boundaries of Integrated Community Care provider (ICCP)
• Supervise the operation of Social Enterprise services such as a thrift store (Something Old Something New) whenever applicable

About you

• Diploma qualification
• At least 2 years of relevant work experience
• Good communication and interpersonal skills
• Interest and passion to work with the elderly
• Programme coordination and management skills