CEO Office - Quality Assurance

McEasy, a transportation management solution to simplify complex logistics operations. is looking for an CEO Office - Quality Assuranceto join our ever-growing team.

If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you.

• Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions.

• Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001.

• Develop, review, and ensure the implementation of SOPs and quality standards across business processes.

• Establish product quality standards and ensure that inspection and quality control processes are consistently implemented.

• Collaborate with the IoT and Service teams to ensure end-to-end product quality.

• Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA).

• Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis.

• Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.

• 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles, preferably in a technology, hardware, IoT, or product-based environment.

• Strong understanding and hands-on experience in quality management, compliance standards, and certification processes, with knowledge of ISO 27001 or other relevant standards being an advantage.

• Experience in Quality Control (QC), Product Quality Assurance, audit, and risk assessment, including identifying quality issues and implementing appropriate corrective actions.

• Proficiency in SOP development, process improvement, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and continuous improvement methodologies.

• Strong organizational, analytical, problem-solving, and multitasking skills, with excellent attention to detail and accuracy.

• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders and external parties.

• Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment.

• Proven ability to anticipate potential issues, proactively address risks, and drive sustainable improvements.