Certified Medical Assistant

About Us

LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care.

At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.

Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company — it's a tech company revolutionizing healthcare.

About the Role

LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified clinicians nationwide. Your role includes but is not limited to:

Responsibilities:

• Scheduling patient appointments and maintaining communication to confirm future appointments
• Documenting patient medical information and intake forms
• Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment
• Performing data entry tasks to document patient records within database and maintaining patient charts
• Answering and responding to patient questions and concerns in a timely manner
• Recording vital signs
• Corresponding with customer service representatives regarding patient questions
• Performing other related duties as assigned or requested
• Reporting directly to RN

Requirements

Basic Qualifications:

• Current CMA/RMA certification
• 2+ years of experience as a CMA/RMA
• Ability to have open availability in schedule
• Professional experience working with EMRs, Word, Excel, and Outlook
• Excellent verbal and written communication skills

Preferred Qualifications:

• Bilingual in English and Spanish
• Excellent interpersonal skills
• Attention to detail with exceptional organizational skills
• High level of professionalism and empathy
• Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
• Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
• Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role

Benefits

• Pay: $28.00/hour
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, Roth 401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term Disability
• Training & Development