Certified Medical Assistant

Thank you for your interest in applying with The Chidren's Clinic of Fredericksburg. We are eager to continue to grow our practice as well as our CCoF family.

Position Summary

The Medical Assistant (MA) plays an essential role in delivering high-quality, compassionate care to children and families in a pediatric clinical setting. This position supports providers by performing clinical tasks, assisting with exams and procedures, preparing patients, documenting care in the EHR, and ensuring efficient patient flow. The ideal candidate is patient, warm, detail-oriented, and able to work confidently in a fast-paced clinical environment while maintaining a child-friendly and family-centered approach.

Key Responsibilities

Clinical Support

• Perform patient intake(s): vital signs, weight, height, medical history, and chief complaints.
• Administer vaccines, medications, and point-of-care tests within the scope of the practice.
• Conduct diagnostic screenings such as vision and hearing.
• Prepare and maintain exam rooms, ensuring proper cleaning, stocking, and infection-control compliance.
• Support providers during well-child, sick, and urgent pediatric care visits.
• Perform phlebotomy, specimen collection, and lab processing as required.

Patient Interaction & Family Support

• Create a welcoming and comforting environment for children and their families.
• Provide age-appropriate explanations to ease patient anxiety and enhance cooperation.
• Assist patients and caregivers with instructions, educational materials, and after-visit guidance.
• Maintain strict confidentiality and protect patient information according to HIPAA guidelines.

Administrative & Documentation Duties

• Accurately document patient information, procedures, medications, and test results in the Electronic Health Record (EHR).
• Handle incoming patient messages, phone calls, and provider requests when needed.
• Support prior authorizations, referrals, and follow-up documentation.
• Maintain inventory of medical supplies and notify leadership of replenishment needs.
• Participate in quality-control procedures, equipment checks, and daily operational tasks.
• Manage provider faxes and tasks.

Teamwork & Clinic Operations

• Collaborate with providers, nurses, medical assistants, front desk staff, and administrative teams to support smooth clinic operations.
• Assist with patient flow coordination to minimize delays and enhance efficiency.
• Participate in staff meetings, training sessions, and continuing education opportunities.
• Adhere to all clinic policies, procedures, safety guidelines, and pediatric care standards.
• Support operational needs or special projects as assigned by clinic leadership.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program.
• Certified or Registered MA (CMA, RMA, CCMA, or equivalent) strongly preferred.
• Current CPR/BLS certification required.
• Prior experience in pediatrics, family medicine, or urgent care preferred.
• Proficiency with Electronic Health Records (NextGen experience is a plus).
• Strong communication, multitasking, and patient-service skills.
• Ability to work compassionately with children of all ages and their families.
• Bilingual- fluency in Spanish is a PLUS!

Physical and Work Requirements

• Ability to stand, walk, and assist patients for extended periods.

• Ability to lift up to 25 lbs., bend, kneel, and perform clinical tasks safely.

Job Type: Full-time