Certified Pool Operator

Bathing Water Operations

• Monitor and maintain swimming pools, spas, hot tubs, children’s pools, splash pads, and other bathing facilities.
• Test and document water chemistry at required intervals, including:

o Free and combined chlorine or applicable disinfectant levels.

o pH.

o Total alkalinity.

o Calcium hardness.

o Cyanuric acid where applicable.

o Water temperature.

o Other parameters required by applicable regulations or resort procedures.

• Adjust chemical levels safely and accurately to maintain required operating ranges.
• Monitor automated chemical-feed and water-treatment systems.
• Inspect and maintain pumps, filters, strainers, heaters, heat exchangers, chemical feeders, controllers, valves, circulation systems, and related equipment.
• Maintain proper circulation, filtration, turnover, and water levels.
• Perform or coordinate filter cleaning, backwashing, media maintenance, and other scheduled water-treatment procedures.
• Inspect pool surfaces, drains, skimmers, return fittings, ladders, handrails, covers, grates, and other components for proper condition.
• Monitor pool water clarity and immediately investigate abnormal discoloration, odors, foaming, or other water-quality concerns.
• Respond promptly to water-quality problems, equipment failures, contamination events, and other aquatic emergencies.
• Follow established procedures for pool closures, chemical treatment, contamination response, and reopening.
• Maintain accurate daily operating logs, chemical records, equipment readings, inspections, and maintenance documentation.

Non-Bathing Bodies of Water

• Monitor and maintain non-bathing water features, including decorative ponds, lagoons, fountains, reflecting pools, and similar resort water features.
• Inspect pumps, circulation systems, filters, aeration equipment, fountains, skimmers, and water-feature controls.
• Maintain appropriate water levels and circulation.
• Monitor water appearance, odor, algae growth, debris, and other conditions affecting appearance or environmental quality.
• Perform or coordinate cleaning, algae control, debris removal, and preventive maintenance.
• Ensure non-bathing areas are appropriately identified and maintained to prevent guest access where required.
• Coordinate with Engineering and approved contractors for specialized treatment or maintenance.
• Follow applicable environmental, health, and safety requirements for non-bathing water systems.

Chemical Handling and Safety

• Safely receive, store, handle, transport, and use pool chemicals and water-treatment products.
• Maintain proper separation and storage of incompatible chemicals.
• Inspect chemical storage areas, ventilation, containment, labeling, and safety equipment.
• Maintain chemical inventories and notify management when supplies need to be replenished.
• Follow Safety Data Sheets (SDS), manufacturer instructions, resort procedures, and applicable regulations.
• Use appropriate PPE when handling chemicals.
• Follow lockout/tagout procedures when servicing pumps, motors, chemical-feed systems, and other equipment.
• Immediately report chemical spills, leaks, exposure incidents, equipment hazards, and unsafe conditions.

Preventive Maintenance

• Establish and perform routine inspections of aquatic equipment and water-treatment systems.
• Identify potential equipment failures before they affect guests or water quality.
• Replace or coordinate replacement of worn pumps, seals, valves, filters, gauges, tubing, fittings, and other components.
• Maintain pool equipment rooms, chemical rooms, pump rooms, and surrounding service areas in a clean and organized condition.
• Coordinate major repairs with the Engineering Department and qualified outside contractors.
• Maintain preventive-maintenance schedules and work orders through the resort’s CMMS when applicable.

Guest Safety and Facility Inspection

• Conduct routine inspections of pool decks, surrounding areas, access points, signage, safety equipment, and aquatic facilities.
• Report or correct unsafe conditions immediately.
• Ensure required pool safety equipment is accessible and in serviceable condition.
• Monitor for hazards such as slippery surfaces, damaged grates, loose handrails, inadequate signage, electrical hazards, and chemical leaks.
• Coordinate with Lifeguards, Recreation, Security, and management regarding pool closures and safety concerns.
• Assist with emergency response procedures involving aquatic facilities when required.
• Maintain a professional and guest-focused presence while working in guest areas.

Regulatory and Documentation Responsibilities

• Maintain current Certified Pool Operator certification and any additional licenses or credentials required by the applicable jurisdiction.
• Ensure aquatic operations comply with applicable health department, environmental, safety, and resort requirements.
• Maintain required inspection reports, water-quality logs, chemical records, maintenance records, and incident documentation.
• Prepare facilities and records for regulatory inspections.
• Immediately notify management of conditions that may require closure or regulatory notification.
• Stay current on changes to applicable pool, spa, water-treatment, chemical-safety, and environmental requirements.