Change & Transformation Coordinator

We are looking for a proactive and organized Change & Transformation Coordinator to support business and technology change initiatives across Distribution/Tied Channels. The role involves coordinating project activities, governance, stakeholder communication, impact assessments, testing support, and transition readiness to ensure successful delivery with minimal business disruption.

Key Responsibilities

• Coordinate end-to-end change initiatives, including business transformation, operational improvements, and transition activities.
• Maintain project plans, dashboards, status reports, RAID logs, action trackers, and governance documentation.
• Work closely with business, operations, technology, and external partners to track progress and manage dependencies.
• Conduct and coordinate impact assessments across people, process, systems, and data.
• Support business analysis activities, including requirements gathering, documentation, and solution reviews.
• Coordinate User Acceptance Testing (UAT), including test planning, execution tracking, and issue management.
• Facilitate project meetings, prepare meeting minutes, and follow up on actions and deliverables.
• Manage stakeholder communications and provide regular updates on project status, risks, and key decisions.
• Ensure transition readiness by tracking updates to procedures, forms, communications, reporting, and related business processes.
• Serve as the central point of coordination, maintaining an accurate view of requirements, owners, dependencies, and delivery status.

Requirements

• 5+ years of experience in Project Management, Change Management, PMO, Business Analysis, or Transformation roles.
• Strong project coordination and stakeholder management skills.
• Experience managing RAID logs, project plans, and governance activities.
• Good understanding of business processes, requirements management, and testing/UAT.
• Excellent communication, documentation, and organizational skills.
• Experience in Insurance, Financial Services, or large-scale transformation projects is preferred.