Change Manager

Client: finance

Remote work: 100%

Project language: English and German

Project length: asas - until June 2027 + prolongations

Start: ASAP

Assignment type: B2B

Remuneration: up to 40 EUR/h net + VAT

Laptop: on the consultant

A Change Coordinator (m/f/d) is being sought for the steering and coordination of change requirements within the framework of the existing change management process for the Networks department.

Responsibilities:

• Review, coordinate, and approve change requirements for the assigned Networks area of responsibility.
• Organize, prepare, moderate, and document weekly Change Advisory Board (CAB) meetings; meeting and documentation language is English.
• Ensure high-quality change planning and coordination to minimize risks during change implementation.
• Professional evaluation of changes (impacts, risks, dependencies) along with approval or rejection.
• Ensure complete change documentation including risk-reducing measures (e.g. tests, fallback/rollback plans/validation) to secure successful change outcomes.
• Plan or assess changes within the own area of responsibility while considering the overall context of the technical area (dependencies, maintenance windows, competing changes).
• Coordinate changes with other organizational units and customers; identify, avoid, and resolve inconsistencies and scheduling conflicts.
• Initiate improvements and modifications to the change process in coordination with the process owner where required (e.g. standard changes).
• Participate in emergency changes and represent in the change process.
• Report relevant key figures (e.g. change success rate, emergency changes) to the process owner.

Key Requirements

• Fluent English and German, both written and spoken (CAB meetings and documentation in English and German).
• Sound ServiceNow knowledge in Change Management.
• Very good understanding of ITIL processes, especially Change Management.
• Strong communication and moderation skills.
• Assertiveness and decisiveness.
• Knowledge in the area of Network/Firewall including understanding of technical impacts.
• Analytical thinking and strong risk awareness.
• Experience in coordination with different organizational units and customers.
• Independent, structured way of working.