Change Specialist

About Icon Water

Icon Water is an iconic Canberra business with a history of providing essential services to Canberra for over 100 years.

We are the ACT’s supplier of essential water and wastewater services and have proudly served our community for over 100 years – sourcing, treating and supplying water, and managing Canberra’s wastewater network. Our work is essential to the health, prosperity and liveability of the region, and we are committed to environmental, social and financial sustainability in everything we do.

Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water’s culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.

About The Role:

The Change Specialist plays a crucial role within the Change Team supporting Icon Water’s digital projects to produce the results the organisation is expecting. The Change Specialist is responsible for applying the Icon Water Change Management Model to projects, to prepare, equip and support employees through change, and drive adoption to improve project success. This involves looking beyond technological change, to impacts on organisation, people, process and importantly culture. The Change Specialist works across multiple business areas (field based and office based), delivering change in a fast-changing environment. The Change Specialist develops and leads appropriate change activities to support people to transition to new digital solutions such as through change impact and current and future state analysis to fully understand current practice and system use across the organisation.

Who we are looking for …

• Extensive experience as a Change Manager or Senior Change Analyst
• Strong written and verbal communication skills, with the ability to translate complex information into clear, practical messages for different audiences.
• Excellent active listening, facilitation and stakeholder engagement skills.
• Proven ability to support organisational improvement through effective change management practices.
• Ability to develop and deliver engagement strategies, communication plans and change plans that support successful adoption.
• Confident in conducting change impact analysis and working closely with stakeholders to manage business readiness and change impacts.
• Strong business acumen, with a sound understanding of organisational issues, challenges and priorities.
• Highly organised, with the ability to manage multiple deliverables, timelines and competing priorities.

To find out more about the role you can view the detailed Position Description on the Icon Water Careers Portal. You can also contact [email protected] via email for further information.

How to Apply: Please submit your resume and cover letter detailing your claims for the position through our Careers Portal.

Applications close Monday 7 September.