Channel Operations Partner Program Support

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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

The Channel Operations Senior Analyst will be responsible for managing Partner Engage rebate programmes and calculating rebate incentives. The role involves analysing data to support informed channel business decisions, identifying trends and patterns, developing recommendations, and producing reports, graphs and presentations for regular and ad hoc use. The role will also support data structure design and the development of data models.

Key Responsibilities

• Manage rebate programmes within the assigned area of responsibility, including rebate calculations and providing support and solutions to the Europe and META Channel teams to meet business objectives.
• Produce reports, analytics, data models and solutions related to channel partner rebates using tools such as Excel, SQL, VBA, Power BI and Qlik.
• Collaborate with Finance, Services and other functions on new programme and process deployment, harmonisation, expansion and optimisation.
• Act as the main point of contact for the assigned area of responsibility or business unit.
• Work with business partners and business units to understand their reporting needs, critical metrics and KPIs.
• Manage audits and ensure audit compliance within the area of responsibility.
• Contribute to strategic Lenovo initiatives and projects.
• Develop and improve processes in collaboration with business teams and BT/IT to support Lenovo’s objectives.
• Participate in BT/IT data solution testing, process design and modelling discussions, and user acceptance testing (UAT).

Qualifications

• Bachelor’s or master’s degree in a technical, analytical or computer science-related field.
• At least 3 years’ experience in channel operations and 5 years’ experience in data analytics, reporting, process design or solution design.
• Strong analytical thinking and problem-solving skills, with an advanced level of MS Office and upper-intermediate SQL skills.
• Experience with Power BI and QlikView/Qlik Sense.
• Experience managing complex processes and reporting solutions from end to end, covering requirements gathering, implementation, testing, go-live and post-production support (PPS).
• Strong written and verbal communication skills in English, a collaborative approach, flexibility and a proactive, can-do attitude.
• Customer-focused approach and strong communication skills.

What Lenovo Can Offer You

• Opportunities for career development and growth.
• Performance-based rewards.
• Hybrid working model (office 3 days/home office 2 days a week).
• Up to three paid Personal Days annually, plus additional vacation days.
• 100% sick leave compensation for up to two months per year.
• A broad selection of soft and hard skills training, plus individual mentoring.
• Employer contribution to the Third Pillar Pension System, and life and life-events insurance fully covered by the company.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.