Channel Renewal Representative

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Position Overview:

As part of the Country Sales Organization, you will manage software subscription renewals through assigned channel partners in Korea, driving timely closure, customer retention, and renewal-linked growth. You will enable partners to lead customer engagement while providing support for strategic opportunities and escalations.

• Experienced B2B software sales professional with strong commercial judgment and the ability to influence channel partners and resolve complex renewal risks.
• Strong pipeline and forecast management skills, with the ability to manage multiple renewal opportunities and maintain accurate CRM records.
• Korean and English communication skills, with the ability to collaborate effectively with partners and internal stakeholders.

Responsibilities:

• Own the indirect renewal pipeline and deliver against renewal sales targets for assigned channel partners, driving retention, timely closure, and accurate forecasts.
• Develop annual renewal plans and lead regular partner reviews, looking ahead at least 3–4 months and managing complex or strategic renewals with clear timelines, actions, and ownership.
• Coach partners on renewal value, customer engagement, objection handling, and product transitions. Keep partners as the primary customer contact, joining selected strategic, high-risk, or escalated discussions in coordination with the partner and internal account team.
• Resolve renewal risks involving pricing, commercial terms, competition, budget, usage, and deployment issues. Guide pricing and uplift, prevent cancel-and-replace practices, and protect renewal continuity.
• Drive renewal-linked growth through additional seats, expansion within the existing portfolio, multi-year agreements, uplift, and SaaS migration. Qualify and hand off broader cross-sell, new-product, and new-business opportunities to the responsible Partner Management Executive (PME).
• Maintain current CRM records and partner-level pipeline visibility, providing weekly and monthly forecasts and reporting on closures, churn, uplift, late renewals, and material risks.
• Coordinate timely quotations, approvals, order execution, export-control and compliance requirements, and payment-related issues with internal teams. Improve scalable renewal processes and share best practices with partners and colleagues.

Required Knowledge/Skills, Education, and Experience:

• Relevant university degree in Business, Computer Science, Engineering, or equivalent practical experience.
• Experience in B2B software renewal, subscription, account management, or channel sales, including working with channel partners and managing renewal pipelines through CRM.
• Advanced knowledge of renewal sales practices, partner-led sales, indirect renewal management, conflict management, and complex objection handling.
• Strong communication, presentation, negotiation, commercial acumen, analytical problem-solving, forecast management, customer-centricity, and risk-management capability.
• Working knowledge of CRM and sales systems (preferably Salesforce), Microsoft Office, sales methodologies such as Value Selling or Challenger, and subscription software go-to-market models.
• Working knowledge of business compliance, ethical conduct, software-industry business models, continuous improvement, and change management.

Preferred Qualifications:

• SaaS or subscription renewal sales experience.
• Experience coordinating complex quotations, commercial approvals, license deployment, rehosting, installation, version, or support issues that could affect renewal closure.
• Demonstrated success improving partner-led renewal processes and driving retention and growth outcomes.

Additional Information:

• This position is part of the Country Sales Organization, supporting the channel business in Korea.
• The role requires close collaboration with channel partners, the Channel Business Team, and internal stakeholders, including Finance and Operations.
• Travel to partner and selected customer sites may be required.

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

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