Channel Sales Manager (Retail Solutions)

What You Will Do

You will play a critical role in driving sales growth of Johnson Controls' retail solutions portfolio through channel partners and key customers. You will develop and maintain strong relationships with retailers, distributors, system integrators, and business partners, delivering innovative solutions that improve loss prevention, inventory visibility, shopper experience, and operational efficiency.

How You Will Do It

• Develop and execute channel sales strategies to achieve assigned sales targets and expand market share within the retail sector.
• Build and maintain strong relationships with channel partners, distributors, resellers, and key retail customers to drive sustainable business growth.
• Identify new business opportunities and promote retail technology solutions including inventory visibility, loss prevention, traffic analytics, RFID, and data-driven retail solutions.
• Manage the sales cycle from lead generation and solution presentation to proposal preparation, negotiation, and order closure.
• Collaborate with internal teams to ensure successful project delivery and high customer satisfaction.
• Monitor market trends, customer needs, and competitor activities to develop effective sales and growth strategies.
• Maintain an accurate sales pipeline and customer records through CRM systems.
• Prepare regular sales forecasts, business reviews, and performance reports to support management decision-making.
• Ensure compliance with Johnson Controls' policies, procedures, and ethical business practices.

What We Look For

Required

• Bachelor's degree or above in Business Administration, Marketing, Information Technology, Engineering, or related disciplines.
• Minimum 5 years of experience in channel sales, business development, key account management, or solution sales.
• Proven experience working with channel partners, distributors, resellers, or retail customers.
• Strong communication, presentation, negotiation, and relationship management skills.
• Self-motivated, customer-oriented, and capable of working independently in a fast-paced environment.
• Good command of written and spoken English and Chinese (Cantonese and Mandarin).

Preferred

• Experience in retail technology, security solutions, RFID, IoT, analytics, SaaS, or related industries.
• Understanding of retail operations, inventory management, and omnichannel retail environments.
• Experience using Salesforce or other CRM platforms.
• Established network within the retail, technology, or channel partner ecosystem.