Charge Entry - Back Office

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

• Accurately post charges to patient’s accounts

Essential Duties/Responsibilities:

• Posts charges to the patient’s account
• Utilizes the electronic claims preparation module of the NextGen Practice Management system to submit claims for transmission to payers
• Maintains accurate documentation within the NextGen Practice Management system of any comments or issues regarding charges for a particular date of service
• Follow all health care privacy and safety rules

Other Duties:

• As assigned by manager

QUALIFICATIONS

Required:

• Ability to efficiently enter data with a high degree of accuracy

Preferred:

• One year experience in a Medical Business Office
• Basic Microsoft Excel Skills

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law.

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Physical Demand

Required?

Frequency

Standing

Rarely

Sitting

Continuously

Walking

Occasionally

Kneeling/Crouching

Rarely

Lifting

Rarely

Charge Entry Coordinator Competencies

General

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Process Focus
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Initiative
• Safety/Housekeeping
• Organizational Skills/Time Management

Department Specific