Charity Shop Manager

Location: Cambridge - Unwin Square
Hours: 37.5 hours across 7 days
Salary: 13.42 per hour - £26,160
Closing Date: 12/6/26

Are you passionate about making a difference in your community? Do you have strong leadership skills and a passion for retail? We are looking for a dedicated Charity Shop Manager to join our team and help us raise vital funds for Deafblind UK

About Us:
Deafblind UK is a well-established charity and our mission is to enable people living with deafblindness through holistic care and assistance, pioneering research, transformative education, influential advocacy, and innovative technology integration. Our charity shops play a crucial role in supporting our mission by raising funds and promoting our cause to the local community.

We are on the lookout for someone to actively drive sales to make this shop a great success.

Role Overview:
As Charity Shop Manager, you will be responsible for the day-to-day operation of our shop in Shepshed. This is a hands-on role where you’ll lead a team of volunteers, manage stock, ensure a high standard of customer service, and maximize sales to support the charity’s objectives.

Key Responsibilities:

• Oversee the smooth running of the charity shop, ensuring it operates efficiently and effectively. Ensuring that budgets are met for shop sales, gift aid and online.
• Manage and motivate a team of volunteers, providing training and support to ensure a positive working environment.
• Ensure the shop floor is well-presented and displays are attractive and engaging.
• Oversee stock management, including sorting, pricing, and displaying donated items.
• Promote the charity and its initiatives to customers, raising awareness and driving donations.
• Maintain health and safety standards in the shop, ensuring compliance with all relevant regulations.
• Handle cash, daily takings, and banking in line with charity procedures.
• Regularly report on shop performance to the charity’s management team.
• Develop strategies to maximize shop sales, working with the team to achieve targets.
• Drive shop income performance and maximize sales opportunities

What We’re Looking For:

• Proven experience in retail management, ideally within a charity setting.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent customer service skills, with a passion for helping others.
• Good organizational and time management skills.
• Ability to work independently as well as part of a team.
• A positive, enthusiastic attitude and a willingness to go above and beyond to support the charity’s goals.
• Knowledge of health and safety regulations and cash handling procedures.
• Previous experience working with volunteers is desirable.

Why Join Us?

• Make a real difference in your community by contributing to a worthwhile cause.
• Be part of a supportive and friendly team.
• Opportunity to develop your leadership and management skills.
• Access to ongoing training and development.

If you are passionate about retail, have strong leadership skills, and want to make a positive impact, we’d love to hear from you!

If you have any questions or would like to know more please email Simon Foster, Retail Area Manager – [email protected]

We do reserve the right to close this advert early if the position is filled or for any other reason.

Job Types: Full-time, Permanent

Pay: £26,160.00 per year

Benefits:

• Casual dress
• Company pension
• Sick pay

Work Location: In person