CHASSIS MANAGER

Chassis Manager

North Trail RV has been a family-owned and operated RV Dealership in Fort Myers, FL for over 30 years. A career with North Trail RV means unwavering support from a tight-knit group of individuals who care deeply about our craft, one another, and the community we share.

As a member of the North Trail family, you will be provided every opportunity to utilize your skills as part of a collaborative culture that encourages innovation and values kindness and respect above all. In addition to competitive wages, we offer health, dental, and vision insurance. We also offer paid time off, life insurance, HSA, and 401K retirement benefits with employer match.

Join us and discover the North Trail difference for yourself!

A Recreational Vehicle (RV) Chassis Manager oversees the day-to-day operations of an RV chassis department, managing a team of technicians to diagnose, repair, and maintain RVs while ensuring exceptional customer service, timely completion of repairs, and adherence to company standards and safety regulations. The Chassis Manager key responsibilities include service advisor interaction, estimating repair costs, scheduling appointments, quality control checks, staff training, and maintaining financial performance of the chassis department.

Responsibilities:

• Lead and supervise a team of RV chassis technicians, assigning work orders and ensuring timely completion.
• Hire, train, and develop chassis technicians to maintain high-quality repair standards.
• Monitor technician performance, provide feedback, and address performance issues.
• Manage chassis appointments with scheduling team and workflow to optimize efficiency.
• Review repair orders for accuracy, including parts used and labor hours. Ensure compliance with manufacturer specifications and industry standards.
• Implement quality control procedures to verify repairs are completed correctly.
• Track service department revenue and expenses to manage budget and profitability.
• Analyze repair data to identify trends and potential cost-saving measures.
• Monitor parts inventory and manage stock levels to prevent shortages.

Requirements:

• 1 to 3 months related experience and/or training; or equivalent combination of education and experience preferred
• Good Attendance and ability to work 8 hours shift Monday-Friday and weekends as needed
• Valid driver’s license required