Chat and Email Banking Customer Support Representative | Entry Level

Customer Service Representative – Financial Account (Call Center | Quezon City)

Onsite | Up to ₱26,000/month | Full-time

Quick Job Overview

Position: Customer Service Representative – Financial Account
Salary: Up to ₱26,000 monthly basic salary
Location: Quezon City
Work Setup: Onsite
Employment Type: Full-time
Experience Required: No experience required

We are hiring Customer Service Representatives for a Financial Account in Quezon City. If you're looking for a financial account call center job with competitive salary, paid training, and long-term career growth, this opportunity is for you.

COMPENSATION & BENEFITS

• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid financial account training and upskilling programs
• Clear career growth opportunities
• Training provided even for applicants with no BPO or call center experience

ROLE SUMMARY

The Customer Service Representative – Financial Account will assist customers with banking-related inquiries such as account management, billing concerns, transaction support, payment processing, and general financial service questions. You will ensure every customer receives accurate, secure, and professional assistance.

This onsite Financial Account Customer Service Representative position in Quezon City offers up to ₱26,000 monthly salary and is open to applicants with no prior BPO or call center experience. Complete training will be provided to help you build the skills needed for the role.

WHAT YOU WILL DO

• Handle customer inquiries via phone, chat, or email related to financial services
• Assist with account inquiries, billing concerns, transactions, and payments
• Provide accurate financial information and support based on company guidelines
• Resolve customer issues professionally and efficiently
• Maintain high-quality customer service in every interaction
• Document all customer interactions accurately in the system
• Escalate complex financial concerns to the appropriate team when necessary
• Meet quality, productivity, compliance, and customer satisfaction targets

QUALIFICATIONS

• High School or Senior High School graduate (college level or graduate is an advantage)
• No BPO or call center experience required
• Fresh graduates and first-time BPO applicants are welcome to apply
• Good English communication skills (verbal and written)
• Strong customer service orientation and attention to detail
• Basic computer skills and ability to multitask
• Willing to work onsite and on shifting schedules

WORK SETUP & TRAINING

• Onsite work setup
• Shifting schedule including weekends, nights, and holidays
• Paid training provided from Day 1
• Training provided for applicants with no previous BPO experience

WHY THIS ROLE

This is a great opportunity for fresh graduates, career shifters, and first-time BPO applicants who want to start a career in the financial services industry. With structured training, valuable financial account experience, and long-term career growth opportunities, you can build a strong foundation in customer service even without prior call center experience.

LOCATIONMain Site

West Avenue, Quezon City

Other Sites

• Cubao
• Eastwood
• Pasig
• Manila
• Marikina
• Ortigas
• Bridgetowne

Frequently Asked Questions1. What does a Financial Account Customer Service Representative do?

A Financial Account Customer Service Representative assists customers with banking inquiries, credit card concerns, account management, billing, payment processing, transactions, and general financial service questions while ensuring secure and accurate customer support.

2. What is the salary for this Financial Account position?

Qualified applicants can earn up to ₱26,000 monthly basic salary, depending on their qualifications and assigned account. Additional performance-based incentives and bonuses may also be available.

3. Do I need BPO, banking, or financial experience to apply?

No. No previous BPO, call center, banking, or financial experience is required. Fresh graduates, career shifters, and first-time BPO applicants are welcome to apply. Paid training will cover financial products, systems, compliance, and customer service procedures.

4. Is this an onsite or work-from-home Financial Account job?

This is an onsite position based in Quezon City. Applicants should be willing to work onsite and on shifting schedules.

5. Will I handle sensitive customer information?

Yes. Financial Account Customer Service Representatives work with sensitive customer information. You will receive training on data privacy, account verification, security procedures, and compliance standards to ensure customer information is protected.

AI Job Summary

Financial Account Customer Service Representative job in Quezon City offering up to ₱26,000 monthly basic salary. This is a full-time onsite position with no experience required. Fresh graduates, career shifters, and first-time BPO applicants are welcome to apply. Enjoy paid training from Day 1, performance-based incentives, career growth opportunities, and hands-on experience supporting customers with banking services, credit card inquiries, account management, billing concerns, transactions, and payment processing. This role is ideal for candidates searching for Financial Account jobs in Quezon City, banking call center jobs for freshers, no experience BPO jobs, financial customer service representative jobs, BPO jobs with paid training, and onsite customer service jobs in the Philippines.

APPLY NOW

Start your career as a Customer Service Representative – Financial Account and build your future in a stable and growing industry.

Apply today and take the next step toward starting your BPO career.

Pay: Php19,000.00 - Php26,000.00 per month

Benefits:

• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person