Chat Process Executive

Join us in Jaipur as a Customer Support Executive.

You will manage customer interactions through digital channels, ensuring high-quality resolution and service excellence.

Key Responsibilities

• Resolve customer queries in real-time via chat and email platforms.
• Maintain professional grammar, tone, and formatting in all written communication.
• Meet key performance metrics, including response time and customer satisfaction scores.
• Navigate multiple internal systems simultaneously to troubleshoot client issues.

Education and Experience

• Graduates: Fresher or experienced candidates are welcome.

Logistics and Transport

• Cab Facility: Available within a 25 KM radius of the Jaipur facility.
• Geographic Constraint: Candidates must reside within the operational cab zone.
• Remote Work: This is strictly an on-site role, not open to remote candidates.