Chat Process Executive

• Responsible for handling customer queries and requests through chat-based communication channels
• Provides accurate information, resolves customer issues, follows standard processes and communication guidelines, and ensures timely responses
• Maintains professional communication, records customer interactions, escalates complex concerns when required, and works toward achieving service quality, productivity, and customer satisfaction targets

Key Skills:

• Excellent written communication
• Chat handling
• Customer support
• Typing speed
• Problem-solving
• Multitasking
• Basic computer skills

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.