Chat Support Agent-s

Chat Support Agent – Travel Account

Onsite | Cebu City | Up to ₱26,000/month | Full-time

JOB DESCRIPTION

We are looking for a Chat Support Agent to assist customers with their airline and travel-related concerns through chat and other written communication channels. You’ll help customers with bookings, schedule changes, cancellations, and general travel inquiries.

WHAT YOU’LL DO

• Assist customers through chat regarding flight and travel concerns
• Help with flight bookings, changes, cancellations, and rebooking
• Provide accurate information about flights, schedules, and travel policies
• Resolve customer concerns professionally and efficiently
• Document customer interactions and requests
• Follow account procedures and maintain service quality

QUALIFICATIONS

• No BPO experience required
• Fresh graduates and career shifters are welcome
• Good written and verbal communication skills
• Basic computer knowledge
• Customer-focused and willing to learn
• Willing to work onsite in Cebu City
• Willing to work on shifting schedules

COMPENSATION & BENEFITS

• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid trainin
• HMO and company benefits
• Career growth opportunities

No BPO or travel experience? No problem. Training will be provided.

Pay: Php14,538.09 - Php26,000.40 per month

Benefits:

• Additional leave
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person