Refera
Chat Support Associate
Skills
3 months ago
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Important information
Contract type:
Permanent
Salary:
₹180,000 – ₹228,000 / year
Location:
Kochi, Kerala, India
Work mode:
Onsite
Published on:
7 August 2026
What they need
Responsibilities:
* Manage international chat queries via email & non-voice platforms
* Maintain high customer satisfaction ratings through prompt resolutions
* Collaborate with cross-functional teams on process improvements
Perks and benefits
Office cab/shuttle, Health insurance, Provident fund, Cafeteria, Over time allowance
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