Chat Support Executive - BPO

We are looking for highly motivated International Customer Support Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms.

Key Responsibilities:

Handle customer inquiries via email and chat, ensuring quick and accurate responses.

Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience.

Document all interactions in the CRM system, escalating issues when needed.

Meet performance metrics including response time and customer satisfaction.

Skills & Qualifications:

Excellent written communication in English with strong grammar.

Experience in customer service or non-voice processes is a plus.

Proactive problem-solving skills with a focus on customer satisfaction.

Ability to multi-task and meet deadlines in a fast-paced environment.

Proficiency in CRM systems, email, and chat tools.

Why Join Us?

Competitive salary: ₹26,000 to ₹36,000 per month.

Work in a dynamic, global environment with international clients.

Career growth opportunities and comprehensive training.

Collaborative work culture focused on employee well-being.

If you are passionate about customer service and eager to grow in an international BPO setting, apply now!

Pay: ₹26,000.00 - ₹36,000.00 per month

Benefits:

• Provident Fund

Language:

• English (Required)

Work Location: In person