Chat Support Executive

Position: Chat Support Executive
Location: Sector 17, Gurgaon
Salary: ₹35,000 CTC per month + Incentives
Working Days: 5 Days a Week
Shift: Rotational Shifts
Work Mode: Work From Office

Eligibility Criteria

• Minimum qualification: 12th Pass
• Freshers are eligible to apply
• Excellent English communication skills are mandatory
• Strong written communication and typing skills
• Good customer-handling and problem-solving abilities
• Professional and customer-focused approach
• Ability to work effectively in rotational shifts

Key Responsibilities

• Handle customer queries and provide accurate information through chat.
• Resolve customer concerns professionally and efficiently.
• Maintain a high level of customer satisfaction.
• Understand customer requirements and provide appropriate solutions.
• Maintain accurate records of customer interactions.
• Follow company guidelines and standard operating procedures.
• Coordinate with internal teams whenever required.

Benefits

• Salary up to ₹35,000 CTC
• Attractive performance-based incentives
• Cab facility – both sides
• One-time free meal
• 5 days working
• Opportunity for professional growth

Pay: Up to ₹35,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Application Question(s):

• How much do you rate your English communication skill out of 10?
• How many months of experience do you have in calling related role?
• What's your last in-hand salary?
• Are you ok with sales role with higher incentives ?

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Preferred)

Location:

• Gurgaon, Haryana (Preferred)

Work Location: In person