SyanSoft Technologies
Chat Support Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
24 August 2026
What they need
chat support executive helps customers in real-time through online text messages. Key duties include answering questions, fixing problems, and typing fast. Read more on CareerExplorer or find templates on Expertia AI. [1, 2]Main Duties
- Talk on chat: Answer customer messages fast and clearly.
- Fix issues: Help solve problems with orders, accounts, or products.
- Handle many chats: Talk to two or three people at the same time.
- Save notes: Write down what happened in each chat.
- Pass on hard problems: Send big issues to a manager or higher team.
Needed Skills
- Good writing: Use clear words and correct spelling.
- Fast typing: Type quickly so customers do not wait.
- Be kind: Stay calm and nice, even if the customer is angry.
- Use tools: Know how to use chat software and CRM systems.
- Age criteria 18 to 29 years
- Call HR Mahi 8679783442
Pay: ₹10,078.16 - ₹33,329.99 per month
Work Location: In person
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