Chat Support Executive

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT :

Roles And Responsibilities -

• Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
• Document customer interactions and outcomes in a clear and concise manner
• Proactively identify and escalate issues to the appropriate department, as needed
• Collaborate with internal teams to provide the best possible customer experience
• Maintain a positive and professional demeanor at all times, even in difficult situations
• Excellent written and verbal communication skills
• Strong problem-solving and decision-making skills
• Ability to work well and handle difficult customer situations with empathy and professionalism.

Skills :

1. Excellent Communication Skills

2. Problem-Solving Skills

3. Customer Handling

4. Product Knowledge

5. Time Management

Hiring For Noida- Chat & Voice Process

Ug/Grad Can apply

Fresher can apply

SALARY - Upto 3.6 Lpa

WORKING DAYS- 6

DAY SHIFT FOR ALL

ONE SIDE CAB IN ODD HOURS

QUATERLY BONUS -2400

Incentives will be provided based upon performance.

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- 3

Hiring For Gurgaon- Chat & Voice Process

Ug/Grad Can apply

Fresher can apply

Salary - Upto 3.3 Lpa

WORKING DAYS- 5.5 or 6 days

ROTATIONAL SHIFT For Boys

Day Shift For Girls

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2700

Incentives will be provided

INTERVIEW MODE- Walk In

INTERVIEW ROUNDS- 3

Hiring For Lucknow - Chat & Voice Process

Ug/Grad Can apply

Fresher can apply

Salary For Fresher - Upto 19 k CTC

Salary For Experience- Upto 26 K CTC

WORKING DAYS-6

ROTATIONAL SHIFT For Boys

Day Shift For Girls

QUARTELY BONUS - 2700

Incentives will be provided based upon performance.

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- 2

Benefits:

1. Competitive salary and bonuses

2. Health insurance

3. Team-building activities and events

4. Flexible working hours or remote work options

5. Employee recognition and rewards programs

6. Professional development opportunities (training, certification, education assistance)

Company Information:

1.Good working environment.

2. Help in gaining leadership

3. Awards and Recognition will be provided by the company

4. Help in gaining opportunities for career growth and advancement

5.Will know about the importance of work-life balance and employee well-being

6. Help in gaining knowledge

INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER-7275337755 ( HR - VANSHIKA JAISWAL )

We are also hiring for WFH so drop your cv on - 7275337755 (HR Vanshika Jaiswal)

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