Chat Support executive

​ CHAT SUPPORT EXECUTIVE

​ Company: Prinith Solutions Pvt. Ltd.

Location: Bhopal

Employment Type: Full-Time

Work Mode: Work From Office

​ROLE:

We are looking for customer-focused Chat Support Executives to handle customer queries through live chat, provide effective solutions, and ensure excellent customer satisfaction.

​ ELIGIBILITY:

• Age Limit: 19 to 30 years
• Graduate in any discipline
• Freshers & Experienced candidates can apply
• Excellent written English communication
• Good typing speed & accuracy
• Basic computer/MS Office knowledge
• Good analytical & problem-solving skills
• Customer-focused attitude
• Comfortable working in rotational day & night shifts

​ KEY RESPONSIBILITIES:

• Handle customer queries through live chat
• Provide accurate information and solutions
• Resolve or escalate customer concerns when required
• Maintain customer interaction records
• Meet quality, productivity & response-time targets
• Follow company SOPs and quality standards

​TRAINING & SALARY:

​ Training: 30 Days

Training Stipend: ₹10,000

​After Training:

Freshers: ₹13,000 + ₹1,000 Incentive

Experienced: ₹14,000 + ₹1,000 Incentive

​ BENEFITS:

• Performance-based salary hike after 6 months & 1 year
• Night Shift Allowance as per company policy
• Training & career growth opportunities
• Professional development

​ WORK SCHEDULE:

• Rotational Day & Night Shifts
• Weekly off as per company policy
• Work From Office – Bhopal

​ SELECTION PROCESS:

1HR Screening

2 Written Communication Assessment

3Operations Interview

4 Final HR Discussion

​ HOW TO APPLY:

Interested candidates can send their updated resume via WhatsApp or Email:

WhatsApp: 9065299828

Email: [email protected]

Pay: ₹13,000.00 - ₹33,267.63 per month

Work Location: In person